Supporting Details

1. Wine glass
2. Supply Chain Normative Models
3. Performance Management Best Practices
4. IES model designs
      a. Anderson/Kaplan, Time-Driven Activity-Based Costing, Chapter 5
       b. CAM-I, The Closed Loop
       c. Syntex, Interfaces, 18
           (Jan-Feb, 1988), pages 5-20.

5. Marketing Science Schema
6. ANA workshops